8 Whiteman Street,3006Melbourne

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Winner - Best Pool 2016 Gourmet Traveller Australian Hotel Guide Awards Contemporary style meets unrivalled luxury at the Crown Metropol. Perched on the Southbank, in the heart of the city, this exclusive address offers fine dining, lavish accommodation and the ultimate in relaxation - all with jaw dropping views over the Melbourne CBD. Crown Metropol Melbourne Get your holiday fix from $289. per night including a bottle of sparkling wine, valet parking and a confirmed upgrade to the next room category at the time of booking. Available Sunday – Friday, 1 December to 31 March 2021. Crown Promenade Melbourne.

• Crown Promenade Hotel offers spacious rooms with views of Port Phillip Bay or the city and Yarra River. Guests have access to a restaurant, bar, indoor swimming pool and fitness center. Each room at Crown Promenade Melbourne includes a luxury private bathroom, 42-inch flat-screen TV with cable channels and a minibar.
• Hotel in Melbourne Central Business District, Melbourne (0.2 miles from Crown Casino Melbourne) Rising above Melbourne’s vibrant Southbank precinct, Crown Towers offers spacious luxury rooms with views of the city or Port Phillip Bay.
• Make the most of your Melbourne holiday experience by booking one of our unique accommodation packages and let us take care of the rest. Crown Metropol is now taking bookings ahead of our reopening date of 1 December 2020.

Rising above Melbourne’s vibrant Southbank precinct, Crown Towers offers spacious luxury rooms with views of the city or Port Phillip Bay. Each room features original artworks and marble bathrooms.

Each room includes a large plasma-screen TV with laptop video-on-demand system, an iPod docking station, and a separate dressing room. The city and bay views are framed by floor-to-ceiling windows.

Guests at Crown Towers Melbourne have access to the restaurants, cinemas, nightclubs, bars and shopping within the Crown Casino and Entertainment Complex.

Crown Spa offers a range of facials, massages, beauty treatments and therapies. It also has a 23 m heated indoor pool, steam room, sun terraces and a fully equipped fitness center.

Located on the southern bank of the Yarra River, Crown Towers is a 10-minute walk from Flinders Street Station.

Rooms: 9

Facilities of Crown Towers Melbourne

Activities

• Bowling
• Live music/Performance

• Live sports events (broadcast)

Food & Drink

• Restaurant
• Room service
• Bar

• Breakfast in the room
• Snack bar

• Special diet meals (on request)
• Kids' meals

Pool and Spa

• Sauna
• Fitness center
• Spa

• Massage
• Indoor pool (year-round)

• Heated pool
• Shallow end
• Swimming pool

Transportation

• Car rental

• Shuttle service (additional charge)

Front Desk Services

• 24-hour front desk
• Newspapers
• Express check-in/out
• Currency exchange

• Tour desk
• Ticket service
• Baggage storage

• ATM on site
• Concierge

Entertainment & Family Services

• Casino
• Nightclub/DJ

• Evening entertainment

• Kids' TV channels

Cleaning Services

• Laundry
• Dry cleaning
• Ironing service

• Shoeshine
• Suit press

• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Shops

• Hair/Beauty salon
• Gift shop

• Shops (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• VIP room facilities

• Honeymoon suite
• Elevator
• Soundproof rooms

• Heating
• Air conditioning
• Designated smoking area

Safety & security

• Safe
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and common areas
• Process in place to check health of guests

• First aid kits available
• Access to healthcare professionals

• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Cashless payment available
• Physical distancing rules followed

• Mobile app for room service

• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

Crown Casino Accommodation Melbourne

• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines
• Guest accommodation disinfected between stays

• Guest accommodation sealed after cleaning
• Property cleaned by professional cleaning companies

• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses, and other tableware sanitized

• Breakfast to-go containers
• Delivered food covered securely

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Public parking is available on site (reservation is not needed) and costs AUD 60 per day.

Policies of Crown Towers Melbourne

These are general hotel policies for Crown Towers Melbourne. As they may vary per room type, please also check the room conditions.

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

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Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!Up to three children under 18 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 4.

There is no capacity for cribs in the room.

Pets

Pets are not allowed.

Accepted credit cards

• Mastercard
• Visa
• Debit card
• UnionPay credit card
• Eftpos
• JCB
• Diners Club
• American Express

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The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

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Please note that there is a 1.2% charge when you pay with a credit card.
Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking.
You must show a valid photo ID upon check in. This will be recorded by the property.
For guests paying with cash, EFTPOS or debit card, upon check-in a payment for accommodations is required in full (if not prepaid in advance), plus an additional $200 per night is required as security for any incidental costs, including damage associated with the room.
If staying in a premium room type, an additional credit card pre-authorization of $500 per night, not exceeding $2,000 for bookings of more than 4 nights is required as security for any incidental costs, including damage associated with the room.
In all other room types, an additional credit card pre-authorization of $100 per night is required as security for any incidental costs, including damage associated with the room.
Purchases made throughout the stay must be paid for when ordered.

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